(CUSTOMER RELATIONSHIP MANAGEMENT)
Pongrass CRM is accessed from any mobile or desktop browser, which makes it easy to deploy over your existing corporate intranet or internet using a secure connection. Security controls ensure sensitive data and reports are only accessible by authorised users.
Pongrass CRM interacts with the Pongrass SQL database for up-to-the-minute status of all aspects of sales and customer related data. This level of integration including Ad booking and Ad tracking is only possible when using a single database.
Create leads and related notes or contact information. Convert any lead to a customer (subject to security) with a single click, enabling orders to be booked. See lead to sales conversion rate for any selected period.
Plan campaigns ahead of time and allocate specific leads or customers to sales reps and select a campaign launch date. Monitor and analyse the progress of the campaigns. Use data from previous campaigns to target high value customers first.
Get the big picture. Track sales performance with ease. Monitor sales reps against targets, based on revenue generated, meetings attended and more.
Track and communicate with your leads and customers via access to your Google Workspace™ or Office 365™ emails within Pongrass CRM, greatly improving productivity by instantly filtering for relevant emails.